Welcome to Innotek Shop! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you access our website https://innotekff.com or use the Innotek App. By using our services, you agree to the practices outlined below.
When you use our website or app, we may collect the following information:
Personal Information: Name, email, phone number, shipping/billing address, and payment details.
Account Information: Login credentials, wallet details, and account preferences.
Transaction Details: Order history, wallet transactions, payment status, and product scan records.
Technical Data: IP address, browser type, device information, and app/website usage data collected via cookies and analytics tools.
Communication Data: Messages, inquiries, feedback, and support requests submitted through the website, app, or customer service channels.
We use your information for the following purposes:
To process orders, payments, and wallet transactions.
To provide customer support and respond to inquiries.
To personalize your app/website experience and improve functionality.
To send notifications, updates, and marketing communications (you may opt out at any time).
To detect and prevent fraud or unauthorized activity.
To comply with legal obligations and enforce our Terms & Conditions.
We use cookies, web beacons, and analytics tools to track activity on our website and app.
These help us:
Recognize returning users and save preferences.
Analyze website/app traffic and improve performance.
Deliver personalized content and targeted promotions.
You can manage or disable cookies in your browser or device settings.
We do not sell or rent your personal data. However, we may share your information in the following cases:
Service Providers: Payment processors, shipping partners, IT service providers, and app support providers.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In case of mergers, acquisitions, or sale of assets.
We implement industry-standard security measures to protect your information from unauthorized access, loss, or misuse.
While we strive to protect your data, no online platform is completely secure. Users are encouraged to exercise caution when sharing personal information.
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing communications.
Request a copy of your stored data.
Restrict or object to certain data processing activities.
To exercise your rights, contact us at innotekapp@gmail.com.
Our website or app may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing the privacy policies of these websites before sharing personal information.
We may update this Privacy Policy periodically. Any changes will be posted on this page, and continued use of our services constitutes acceptance of the revised policy.
For any questions regarding this Privacy Policy, contact us at:
Email: innotekapp@gmail.com
Phone: 9723468755
Address: Safal Prelude, Opp Scarlet Gateway, Off Corporate Road, Prahlad Nagar, Manekbag, Ahmedabad, Gujarat
By using the Innotek App or website, you acknowledge that you have read and understood this Privacy Policy.